More direct bookings. More service upsells. Less workload for your team.

Savvy AI is a smart communication platform for hotels that combines WhatsApp, a Guest App and artificial intelligence to help hotels win more direct bookings, sell more services and automate guest care. It centralizes all communication before, during and after the stay to deliver instant responses, improve the guest experience and reduce the front desk’s workload.

Savvy AI automatically responds to guest inquiries from WhatsApp and other channels, answering questions, recommending rooms and guiding the guest through the entire booking process. Thanks to instant, personalized attention, it turns more conversations into direct bookings and reduces dependence on OTAs.

Savvy AI recommends and automatically sells additional services based on the guest’s profile and the right moment. These include breakfast, parking, spa, room upgrades, late check-out, experiences, activities, restaurant and any other service the hotel offers. The goal is to increase revenue per guest without adding to the team’s workload.

Yes. Guests can communicate with the hotel directly from WhatsApp, with no need to download any app. Savvy AI responds automatically, answers questions, recommends services, handles requests and supports the guest throughout their stay via the channel they already use every day.

The Savvy Guest App is a personalized digital space where guests can access all of the hotel’s information and services from their smartphone. From there they can check stay details, request services, discover recommendations and reach the hotel quickly and easily. The Guest App and WhatsApp are both connected, giving guests a unified experience.

Savvy AI is a hotel chatbot built to generate revenue and improve hotel operations. Besides responding to guests automatically, it combines WhatsApp, a Guest App and integration with the hotel’s systems to turn conversations into direct bookings, sell additional services and automate request routing across departments. Rather than just answering questions, Savvy helps you sell more and deliver a better guest experience.

When a guest requests a service via WhatsApp or the Guest App, Savvy AI identifies the type of request and automatically routes it to the right department — front desk, housekeeping, maintenance or F&B. The AI confirms the request to the guest in real time, eliminating internal phone calls and cutting handling times.

Yes. Savvy AI can integrate with the hotel’s PMS to access the information it needs and automate processes such as booking management or personalized communication. When a guest makes a direct booking, the information can be logged in the PMS automatically, eliminating manual work and reducing errors.

Yes. Savvy AI can connect with the hotel’s booking engine to guide the guest through the purchase process and make it quick and easy for them to complete their booking. The goal is to increase conversion without changing the hotel’s usual booking flow.

Savvy AI can hold conversations in more than 35 languages, delivering instant, personalized attention to international guests without adding to the team’s workload.

Savvy AI is built for independent hotels, hotel chains, resorts, boutique hotels and other properties that want to increase direct bookings, sell more services and automate guest communication.

No. Savvy AI is designed to help the team, not replace it. It automates repetitive inquiries and lower-value tasks so the front desk can spend more time on personal guest attention and delivering better service.

Implementation is fast and tailored to each hotel’s needs. Our team supports the entire setup, integration and launch process so the hotel can start automating communication and seeing results as quickly as possible.

Savvy AI provides real-time metrics on direct bookings generated, additional service sales, automated inquiries, time saved by the team and other key indicators to measure the platform’s impact on the hotel’s revenue and efficiency.

Because it doesn’t just automate guest communication. Savvy AI helps hotels generate more direct bookings, sell more services, reduce the front desk’s workload and deliver a better guest experience — all from a single platform that combines WhatsApp, a Guest App and artificial intelligence.

With Savvy AI, guests can book a room, get answers to their questions, request services, purchase breakfast, parking, spa or upgrades, check their stay information, reach the front desk, make requests to any hotel department and keep getting support after check-out. All of it from WhatsApp or the Guest App, with instant responses and a fully integrated experience.